“The first word that comes to mind when I think about the service we receive from AIA Benefits Resource Group is responsiveness. We’ve been an AIA/BRG for over 25 years and their responsive and proactive approach is one of the biggest reasons why.
Next, it would have to be the incredibly detailed analytics we receive during our mid-year review and renewal planning process. It is invaluable to us to see our medical and prescription drug claims trends and the underlying reasons that are driving them. AIA/BRG is able to offer us a unique perspective and they deliver information that allows us to understand and make informed decisions for the remainder of the current year as well as consider and plan for any changes we may need to make to our plan for the next 2-3 years. Without this level of detail and the good job they do of walking us through it, we would lack critical information necessary to manage our plan for the very best outcomes.”
—Mark A. Zody, CPA, EVP/CFO, Metro Bank
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