Seamless Implementation. Stellar Service.

As outlined in other sections of this site, developing the proper benefit plan architecture is the fundamental first step to an improved plan and financial outcome. Next comes benefit vendor and carrier selection based on fact-based analysis and negotiation. However, without a well-managed implementation process and ongoing plan management, all of the previously developed good work can be greatly diminished.

The client management team at AIA Benefits Resource Group is dedicated to assuring a smooth plan implementation as well as ongoing service support so that the benefit plan can operate as designed and negotiated. These implementation and service efforts include, but are not limited to:

• Processing of implementation paperwork

• Benefit vendor and carrier interface and management

• Certificates of coverage and contract review and approval

• Regulatory compliance, labor negotiations and support

• Benefit web site updating

• Researching and resolving questions and issues

• Employee communications strategy development and execution